Return/Refund & Shipping Policy
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. Please do not hesitate to reach out to us.
Shopping is risk-free with my 60-day return guarantee. I stand behind all of the products I carry in my store. If for any reason you are not satisfied with your purchase, simply send the unused portion back to me, and we will refund your money back to the same form of payment you used. To initiate a return, please contact our Customer Success team at nashvilleorganix@gmail.com and provide them with an order number. We will then provide a return shipping label. Return labels cost $3.50 and will be deducted from your refund amount once processed. You must use the return label provided by us in order for us to process your return, or we will not be able to refund your order.
Shipping Policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 to 7 days of receiving your shipping confirmation email, please contact us at nashvilleorganix@gmail.com with your name and order number, and we will look into it for you.
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We offer shipping in the domestic US only
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We use USPS shipping exclusively
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We offer FREE SHIPPING on all orders over $30 US dollars
First Class Mail - 3-5 business days - $3.50-$4.00 US dollars
Priority Mail - 2-3 business days - $8.50-$9.00 US dollars
We offer secure online ordering and accept Visa®, MasterCard®, American Express®, and Discover®
Dr. Angela